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Silence & Listening

One of the most important skills for any investigative interviewer is not being a great talker, it's developing the ability to truly LISTEN. I came across the TED Talk below by John Francis, a gentleman who made the decision to stop talking and to be silent for 17 years. Yeah, 17 years! He initially planned to be silent for only one day, and that led to 2 days, then 3, then 17 years, and what that revealed to him was that he wasn't truly listening to people...he was listening just enough to be able to respond to what he thought people were saying. Not listening to understand, but rather listening to respond. This struck home with me as an investigative interviewer and trainer, because I know many detectives and police officers within the law enforcement community as well as investigators within the private sector such as loss prevention, corporate and banking fraud and insurance claims investigations, do this very thing; they listen to respond and not listen to understand. To gather information, to truly understand, and to get the truth, it is important to develop the skill, patience, and attention to focus of the person you are talking with, ask appropriate questions at the key areas within their story and truly LISTEN to what they are saying. You don't have to take a vow of silence to learn to listen, but the training you invest in should include communication & listening skills. This is part of the curriculum within BELIEF Interviewing as well as Investigative Statement Analysis; Truth through what they S.A.I.D. 

Our Purpose and Values

Our primary purpose is to enhance the investigator's ability to develop rapport, facilitate communication, extract more accurate information, detect deception and obtain the TRUTH from every investigative inquiry.

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Stay informed with the latest information, training and research relating to investigative interviewing, criminal interrogation, statement analysis, detecting deception, credibility assessment and related areas!

ALSO, as click HERE for free videos relating to Investigative Statement Analysis including:

  • 10 of the most frequently asked questions from students throughout the years.
  • 10 things you SHOULD know about Investigative Statement Analysis.
  • 9 crime-specific videos about what to look for and what insights Investigative Statement Analysis can provide the investigator on these types of cases.
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Available Training Courses

Here is an overview of some of the available training courses through LIES, LLC. Click the link at the bottom of the box for details on the courses

Training Courses for Investigators:

  •  Investigative Statement Analysis for Patrol & First Responders
  • Witness Interviewing for First Responders
  • Foundations of BELIEF; Proper Framework for Effective Interviewing
  • Situational Awareness/Mindfulness within Investigative Interviews
  • Intelligent Interviewing; Social & Emotional Intelligence within Investigative Interviews
  • Investigative Statement Analysis Workshop
  • Interviewing Psychology; Deception, Persuasion and Interrogation Strategies
  • Investigative Statement Analysis; Truth through what they S.A.I.D.
  • BELIEF Interviewing Model
  • Cognitive Interviewing; Improving Witness Memory and Recall
  • Tactical Interviewing & Detecting Deception
  • Interviews of Post-Shooting and High-Stress Events

Corporate and Business Training:

  • Truth, Deception & Effective Communication
  • Language & Lying
  • Bodies & Baselines
  • Communicate to Connect
  • Custom training programs available as well to meet specific needs!

We can conduct our training classes on-site to minimize travel expenses for attendees and to maximize the amount of personnel available to benefit from training. Agencies who host training courses receive FREE training for their officers! Contact us for details on setting up training at your agency. Click "Read More" to learn about our training programs and to see upcoming training courses. 
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Phone: 860-628-1880  

Fax: 814-284-3979

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